My Job, My Utterly Painful Job
“I love my job,”
“I
really like the environment here,”
“I
enjoy cleaning bathrooms and sweeping rugs,”
“I
am ecstatic about work every day,”
“I
think the customers are the best part,” said absolutely no server ever.
Among
all the things I listed that waiters and waitresses will not tell you, the most
accurate is the last one. I, being a waitress myself, can fake it till I make
it in the restaurant. I smile so unbelievably wide and portray the image of a
happy person when I’m doing things such as rolling silverware, washing the hand
sinks, cleaning the food/beverage trays, replacing the chips and salsa every
few minutes, and much more. But that’s where the lie starts and stops, because I
am incapable of being enthusiastic when faced with a horrible customer. Here
below are some of the most common kinds of atrocious customers I have to deal
with.
Types of Customers
1.
The Loose Goose: This is the kind of customer that
has me on my toes the entire time they are here, for they are the
uncontrollable alcoholics. It’s usually two girls who just turned 21, wrongly
thinking they know how to handle their liquor, although, the people generally
range. The other day, these two relatively young women ordered two margaritas
as well as two Miller Lites. Naturally, I was confused but it wasn’t my place
to ask them why. Two minutes had easily passed before I came out with their
four beverages. That was when I had realized what the double drinks were for.
You wouldn’t believe it if I told you, but they had begun to mix their
margaritas and Miller Lites together. Admire my restraint from letting my jaw drop
to the floor. And you would think that would be enough, but nope. I ended up
bringing them three more margaritas and Miller Lites before I had to tell them
no. Fortunately, they did not argue or get upset. Granted, they WERE
incoherent.
2.
The Windshield Wiper: These are the customers who
change what they’re about every 2 seconds. It is, without a doubt, the most
difficult thing to work with.
Me:
Can I start you off with anything to drink?
Customer:
Oh, yes. I would like an iced tea, please.
Me:
Alright, I’ll be right out with that.
*brings
back iced tea*
Customer:
Oh, I’m sorry hun. Is it okay if I get a Dr. Pepper instead?
Me:
Of course, I’ll be right out with that.
*goes
through tedious process of fixing everything on the computer*
Me:
*handing back the Dr. Pepper* Alright I have one Dr. Pep-
Customer:
Actually, I believe I’m going to stick with the iced tea. But thank you!
Unfortunately,
this part is only the beginning of their ongoing torment. I am yet to ask for
their order, but since I knew how indecisive they were, I gave them a little
extra time.
Me:
Are you ready to order?
Customer:
Yes! I would like the chicken tacos please.
Me:
Alright, I’ll get your menu out of the way fo-
Customer:
Actually…
And
believe it or not, they had changed their order at least three times that
night. On top of that, they sometimes wanted extra salsa, but then decided on
sour cream instead. Then, they half wanted dessert, half didn’t. When I brought
out their ice cream, they chose a churro instead. I kid you not, people like
this are well and alive. However, and luckily enough, these kinds of customers
are fairly rare. Thank God.
3.
The Chatterbox: To take a break from all the
terrible people, here, we have my favorite kind of customer; the one who makes
my job a little less crappy. I’ve learned that working at a restaurant requires
a lot of walking, cleaning, and serving, however, not much communication. So
sometimes, when I get a couple of chatterboxes, I am able to take part in
conversation that I had wanted my entire shift. The other day, a man told me
about how he was getting laid off, so he was going to enjoy one last meal at
his favorite restaurant before he had to save up. We went on to talk about his
college major and even tried to come up with a plan for what he’ll do next. I
think it’s safe to say that I’ve learned more about him in 45 minutes than I
did about my coworkers in several weeks.
4.
The VIP Wannabe: Lord help me if I have to deal
with one of these people. It will surprise you, the nerve of some people. The
other day, a well-dressed, professional man walked in with his three year old
daughter and said he wanted our nicest table, as well as our best high chair.
Okay, fine. Pretty stupid, but fine. We did try to get him one of the more
decent booths and a less torn up high chair. Whatever, not that big of a deal.
But once you seat them, they let you know of their importance. This man told me
that he was the president of some big company and that he wants our fanciest
wine. How the heck should I know the difference between crap wine and amazing
wine? When I had asked him to specify, he had sort of scoffed like “wow, this
18 year old doesn’t know crap about wine, how dare she?” It was literally just that
the entire night. Him, giving me attitude and me, suffering.
5.
Negative Nancy: We all know about Nancy, and we
all know that she sucks. She strolls into the restaurant, gives you one look,
and then you know. This is Nancy, and she is about to let her inner Satan
loose. So right from jump, the chips are too dry and the salsa is too spicy. Oh
no, looks like the table isn’t spotless. Unfortunately, it is too cold. These
are only few of the many complaints I hear in the beginning only. It’s usually
when I bring out their food, that they erupt. And I don’t hear the end of it
either! I mean, it isn’t my fault that your burrito doesn’t have ENOUGH cheese
on top. Or that you didn’t get as much sour cream as you had anticipated. And
right when you think you get rid of them, they decide to leave you an amazing
tip. And I’m not talking a money tip, I’m talking “get a nicer pen, this one is
weak” kind of tip. Cheers to the good hearted Nancy.
If you have any questions, comments, or concerns about my health and well being, you can just shoot me an email (-: